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Order Process for Interpreting Services
Detailed Process from Application to Payment for Interpreting
Services
1) Request for Quotation
First, please contact Samurai Interpreters by E-mail, FAX or phone
regarding the date, time and method of service and setting you
require.
2) Receipt of Quotation
We will contact you promptly with a quotation for
the services
that you have requested.
If you choose to apply for our services after reviewing the quotation,
please continue to step 3.
3) Download
Application Form
Please download the application form from one of the following
URLs Application
Form (Word file) Application Form
(PDF
File)
( Please provide as much detail as possible,
including the date, location, field, source and target languages, etc.)
* If you have trouble downloading the application forms from the
links above, please request one by E-mail here
4) Fill out and return the Application Form
After filling in the necessary items on the application form you
downloaded please send it to us by E-mail here or by
FAX at 092-892-3327.
* After receiving the completed application form, we will arrange an interpreter qualified for your
project and set the schedule for the project
At this point the project is
considered accepted and
related charges (reservation fee etc. )apply.
In the case of
cancellation after this point, cancellation
fees shall apply.
5) Payment of Reservation
Fee
After sending the application, please pay the reservation fee
according to the following guidelines
* The Reservation Fee is non-refundable
Please pay the Application Fee using one of the methods below
- Bank transfer to the Mizuho
Bank, Tokyo
Mitubishi UFJ Bank or Fukuoka Bank.
* The handling charge for the transfer shall be paid by the client
For more information regarding bank transfers please click here
2. PayPal - Instant
payment online using
your credit card. No handling fees, no banks, no hassle.
*
If you choose payment by PayPal you will receive an invoice with
instructions on making payment.
6) Performance of
Interpretation
- Prior Preparation and Provision of Supporting Information
Verify if there is need for prior consultation
and if so specify when and where this should take place, etc. Please
ask about charges necessary for prior
consultation, etc. We advise that you schedule for prior consulation
when requesting interpretation services for settings in which
background knowledge on the subject matter would be necessary and
ask that you provide any necessary documents etc. in advance. Provision
of background information, specialized
terminology, proper names, etc. in advance will
guarantee smooth progress on the day. The following information would
be
especially beneficial:
- Agenda,
- Subject matter
- Past
communications concerning the subject matter
- A list of
those attending
- A list of speakers
- A history of each participant
- Speech scripts, etc
- Explanations of any slides or power point
presentations
2. On
the Day
The interpreter will report to the
person in charge
of requesting the interpretation services before the meeting etc.
commences. at the location.
After completion of the service, you
will be
asked to confirm the time of completion and sign the
"Interpretation Service Invoice".
When it is necessary to extend the period of
the interpretation service, please instruct the interpreter on how to
proceed.
7) Payment of Outstanding
Balance
The outstanding balance is to be
paid upon
completion of the project.
* The payment schedule for Repeat
Company Interpretation Orders
is generally to close at the end
of the month
and payment within two
weeks into the following month.
Please feel free to consult
with us regarding any other matters or questions you may have.
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